What is Konnecto
Konnecto
Is a data and analytics platform that helps companies better understand the
blueprint(customer journey) of both their customers and competitors before purchasing goods/services.
How does konnecto work
Konnecto
makes use of artificial intelligence to study and analyze customers in relation
to their products and those of their competitors. Studying what works for their
competitors and what doesn’t and also what works for them and what doesn’t. In analyzing the customer journey
they help in getting you steps ahead of your competitors in areas you
never knew you could take advantage of. They make use of a method called Zoom
in/ Zoom out method.
What is the Zoom out/ Zoom in Method
In a
nut shell, This method comprises of observing the customers path from a “bird’s
eye view”, identifying gaps/opportunities of potential customers (Zoom out) and
identifying which opportunities to take advantage of and how exactly to do
that. (Zoom in).
Zooming out
Zooming
out means taking a general look into the customer’s journey, taking note of the
periods of the journey before the purchase of your products or that of your
competitors. It could be 2 hours, 60 minutes , or even 2 minutes before
purchase.
Identifying
the sections of the journey where you are losing customers to your competitors. For example being able to identify a
conversation, publisher, topic in which customers are engaged in and afterwards
choose your competitors over you.
Zooming in.
After
Identifying those gaps/opportunities, the next thing to do is to find which one
is most important to close and connect with the customers concerned.
After
Identifying the gaps, they can then be closed appropriately.
Who is the CEO of konnecto?
Erez
Nahom is the a Co-founder and CEO of Konnecto. He is also a graduate of the of
the the 8200, the Isreali Intelligence force where he was a QA and Intergration
team leader. He has also worked as an Automation team leader in Vonage.
Why Was Konnecto Built
- Realizing that there is a huge blind spot for brands trying to understand how to get consumers to by their products.
- Want to help brands to get visibility into the earliest stages of the consumer journey.
- That is done by analyzing unexplored data sets from within the consumer digital footprint, and using machine learning to reverse engineer the full consumer journey.
Main Advantage of using Konnecto
- This gives brands an opportunity to improve their marketing strategy, their customer acquisition, their product lunch and basically finally get visibility in areas that they did not realize they had no idea about.
- It also helps companies to be steps ahead of competitors at all times and that is simply awesome.
Who is konnecto affiliated with.
When
Konnecto was lunched, many companies reached out to them like, Fortune 500,
automotive, insurance, small medium businesses. But they decided to first
affiliate with Fortune 500 brands like Mercedes, Coca-Cola and others, before
expanding to different locations and companies around the globe. This was so as
to focus their efforts in order to show the biggest value.
What makes konnecto special?
Transparency
and Visibility: Much care is given
to providing value in the context of collecting, anonymising and protecting
data. They managed to invent a new way to get to know the customer, in a way
that is beautiful, ethical and fully transparent,
What is the Vision of Konnecto
Konnecto hast the visioin of being the biggest and best consumer intelligence platform in the world.
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